Originally Posted by philco
But they promised!!
I'd say so, quite comprehensively in fact.
Hello Mrs. Tristan727
Thank you for your e mail.
I can confirm that you are, and will always receive, 800 BA miles for every 250 points you earn. Your Clubcard account is what we call 'protected' so this will never change.
As a brief explanation, when we decided to make Clubcard Deals easier and give everybody 4x the value of their vouchers, we also had to adapt the airmiles and BA miles scheme to reflect the change too.
What we decided to do was, for everyone that had applied for airmiles or BA miles whilst being at the old premium rate, we honoured that 80 or 800 rate forever. For everyone else, instead of getting 40 or 400 miles they would now get an enhanced rate of 60 or 600 miles.
Also, I have had a look at your account and can confirm that you will receive 1xx,xxx BA miles around the 20th of this month. This transaction equated to £4xx.xx worth of clubcard vouchers.
I hope this information helps.
Please do not hesitate to contact us again if we can be of any further help.
Regards,
xxx
Tesco Freetime