Originally Posted by ILUVCITIBANK
My take: Far too complex for the average traveler,
To simplify...
7 days before a given flight, if less than 50% of J revenue seats are sold, FFP will open up 6 'Maverick award' J seats for redemption.
7 days before a given flight, if less than 75% of J revenue seats are sold, FFP will open up 3 'Maverick award' J seats for redemption.
The 'Maverick award' holder would understand and agree
in advance that if the airline was able to sell all of the remaining J inventory within the 7 days, and was in an oversell/bump situation, the 'Maverick award' holder would be the
first to be reaccomodated on a
pre-agreed upon space available basis as follows:
* J Class on alternate routing
* J class on same flight next day
* Y class on alternate routing (member only charged Coach miles)
* Y class on same flight next day (member only charged Coach miles)
* refund member miles
The airline maintains its ability to maximimize revenue potential, with a minimum logistical re-accomodation burden and with a calm and
understanding passenger who has reasonable expectations because of
already being aware of the risk/benefit and transparent reaccomodation policy of the award.
I trust that this is a bit easier to digest.