Originally Posted by BlissWorld
I received mine shortly after new years this year
However, my card still has the guranteed 4PM late check out on it. It's still that old silver/bluish image with a castle behind it. I requested a replacement card around Oct/Nov of last year though so maybe I received the older version. My card doesn't expire until Feb 2007. I don't know......
Hard to say really. Every late November going into March we go into non-fulfillment mode as far as membership cards go. The reason is we usually use up the current stock and are getting prepared to send out new cards after February 28th anyway. It could be that your card replacement request came in during the moratorium and we fulfilled it with the old stock after the New Year once we found out we still had some left over, but that is highly unusual.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]