<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by numbbutt:
Is anybody else bothered by their terms of usage? I find a $250 limit on baggage liability, even on death or injury due to an airline's negligence, a little hard to swallow. Also, the stipulation that you will pay any unauthorized charges, even if made by a disgrunted or dishonest ORBITZ employee, seems way to biased in favor of the site's owners. I have used them once, but after reading a lawyer's warning about the risks involved, I'd shop elsewhere.</font>
Am I bothered with the Terms of Use for Orbitz? In a word: No. The limitiations on liability only cover the
use of Orbitz and in no way limits the liability of the carrier should an event such as lost luggage occur. Re-read the Orbitz Terms and Conditions and then compare them to the User Agreement for Travelocity and you will find that the two are extremely similar. You will find that Orbitz's limit on liability is actually 2.5X more "generous" than Travelocity's $100 limit.
If one was charged for fraudulently obtained tickets (using the Orbitz I.D. and password) the credit card protection would still be evident. To make non-personal purchases such as those on the net there has to be a presumption that the person purchasing the ticket is the "real thing" given the correct use of a password. The "victim" is liable to the extent that he has to properly notify the credit card issuer and contest the charges. The same requirement would exist if the tickets were purchased by telephone.
I don't know what the attorney refered to in the above post was thinking, but I am willing to bet that he was comparing apples (booking engine terms of use) to oranges (airline contract of carriage).
DISCALIMER: The above post is not intented to be legal advice and should not be construed as such.
Hope that this helps.
CWPFLY