Originally Posted by Simon
One thing fixed, another broken
- login now works for me again also.
- last night I purchased a North America flight pass. I then tried to make a booking for today. It came back with an error saying that Feb 9 was "outside the valid range" for the flight pass, as per the rules. Checked the rules in case there was some sort of goofy start date? Nope, Feb 9 was start date. Called help desk. Work-around = book flight for Feb 10 and then call reservations and have them change the date to Feb 9.
Did someone do a ">" instead of a ">=" in the code??!
Simon
Hi Simon,
I ran into the exact problem just before New Years. I bought a pass 7:15pm on Dec 30 and try to book a ticket for morning of Dec. 31 and go the exact same message. Basically the flight pass purchase date is based on GMT so it was already Dec 31 for me (Feb 9 for you) and that is the validity start date.
When I tried to book a segment using the flight pass since I was booking on Dec 30 for Dec 31 (for you Feb 8 for Feb 9), it looked at local time and compared it with the validity date and failed that test since the validity date based on GMT is the next day and 1 day after the local time. It does not check that you are booking a flight or the next date and just error out.
I spent 4 hours on the phone with India and Montreal and we was able to book it after midnight local time... They open an issue but guess they have not fixed it after 6 weeks.