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Thread: Another subtle but potentially problematic cutback
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Old Feb 9, 2006 | 5:56 pm
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Originally Posted by Ken hAAmer
I suppose it's only 5 hours that they are closed each day, but in many parts of the world those 5 hours are the middle of the business day. A potential nuisance.
Seems it is either afternoon or morning of the business day depending upon which side of the planet one is on. But I really cannot see how problematic this really is. Regular agents can take general calls and even do upgrading, so if a significant problem cannot wait a few hours, is it worth the cost of a third daily shift year round for you 8K spoiled high maintenance types?
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