<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mrthrifty:
my wife is still waiting to get miles from MCI for signing up for the FIRST time last summer.
i've spoken to six different MCI reps and have been "assured the problem's been corrected."
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I had the same problem. As it turned out, my name was misspelled, and aside from that they had my first name and not my middle name, so that threw the whole thing off. I waited for 2 months, e-mailed USAir, e-mailed MCI, and was told by both parties to call MCI Customer Service. Did that, they resubmitted the info and in 2 weeks--voila! 2,000 miles for the 1st 2 months of service and 600 more for the long distance.
So my advice to you would be to keep at it. And make SURE your name(s) on your FF account match the one(s) on your LD bill...