Originally Posted by MikeMargolis
I take that to mean that the hotel has FREE a shuttle that will take you to or pick you up from anywhere within 5 miles of the hotel.
Not necessarily. I recently stayed in a couple of ICs, one of which offered a "complimentary massage" in the downstairs spa that cost the normal price, and another of which offered "complimentary internet access" that cost $15 a day.
People sometimes don't understand the meaning of "complimentary" nowadays. Unless they think that they just have to compliment you while you are paying for it.