FlyerTalk Forums - View Single Post - Time to update profile at Hhonors
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Old Jul 2, 2001 | 1:31 pm
  #11  
BigKing
20 Years on Site
 
Join Date: Jul 2000
Location: Bainbridge Island WA USA
Posts: 508
I don't feel the least bit guilty. Hilton has nice hotels but my experience with their rewards program is that they are far from consistent in crediting my stays. I had a $1,000 stay at the Berlin Hilton last year that never got credited despite writing two letters and phoning several times, eventually I gave up and the time for retroactive credit is long since past. My feeling is that this loophole makes up for the fact that I need to follow up so much of my activity with letters and phone calls to get proper credit. And based on the posts I read in this forum I don't think I am the only one who has experienced inconsistent results from HHonors.
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