Originally Posted by Tax Dude
Well, I'm assuming that it's not browser-related since I can log on with both my sons' accounts but not mine. Up until last week my wife's worked too - Hey! Maybe it's related to miles flown!
I can't log on from any of the dozen+ different machine/browsers/access providers I've tried over the past few weeks either: PC, Mac, Blackberry, data valet in MLL, MLL computers, AC tech support, etc. I even tried a machine I had here that hadn't been plugged in for a year, so it's working on very old versions of IE and its assorted updates. Same error message every time.
I can't believe it's taking them this long to fix. I gave them my AP number and password, they could reproduce the problem on their machines, what more do they need?
I sent off my first-ever email to a company president today. We'll see what comes of that.
That is indeed odd.
In the meantime, it continues working fine for me. Just bought myslef a ticket this morning.
BTW, if indeed many people are affected, the result should show up in their stats, booking on the web vs. on the phone or through TAs. Or is this actually a sickness that's mostly endemic on Flyertalk?