FlyerTalk Forums - View Single Post - aircanada.com/aeroplan.com - Experiences/Complaints/Issues
Old Feb 6, 2006 | 12:16 pm
  #73  
Tax Dude
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Join Date: Nov 2001
Location: Ontario, Canada
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Posts: 3,487
Originally Posted by Stranger
Account-related would be real weird. That would not be a browser issue, and it should be easy to fix at their end. (And I would credit them to be smart enough at least to look at the problem. But not enough to fix it. )

I stll suspect there are other issues involved, which got to be browser-related. Involving perhaps things such as security.
Well, I'm assuming that it's not browser-related since I can log on with both my sons' accounts but not mine. Up until last week my wife's worked too - Hey! Maybe it's related to miles flown!

I can't log on from any of the dozen+ different machine/browsers/access providers I've tried over the past few weeks either: PC, Mac, Blackberry, data valet in MLL, MLL computers, AC tech support, etc. I even tried a machine I had here that hadn't been plugged in for a year, so it's working on very old versions of IE and its assorted updates. Same error message every time.

I can't believe it's taking them this long to fix. I gave them my AP number and password, they could reproduce the problem on their machines, what more do they need?

I sent off my first-ever email to a company president today. We'll see what comes of that.
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