Originally Posted by Tax Dude
Nope, it seems to be account-related. The way I convinced the Indian tech support folks it wasn't related to my browser was to insist that they attempt to log on themselves with my account info. That turned a potential two-hour support call into only 20 minutes or so.
Account-related would be real weird. That would not be a browser issue, and it should be easy to fix at their end. (And I would credit them to be smart enough at least to look at the problem. But not enough to fix it.
)
I stll suspect there are other issues involved, which got to be browser-related. Involving perhaps things such as security.