I have a friend who works in CS and I'm sure people in the same field can confirm this:
1% of people are responsible for 1/3 of all complaints
2% of people are responsible for 1/2 of all complaints
There are just some people who have been dealt a poor hand in life and seem to think being perpetually whiny will somehow remedy this. I mean, really people, we can't all be shiny beautiful people so chin up and stiff upper lip. Sorry if I seem over talkative about this but just the other day I rode a Greyhound bus where the driver spent 2 hours talking about how terrible his job was and how terrible rich people are... jeez...