Originally Posted by YOWser
I not only have login issues now which cannot be resolved by the "back door" approach, but if/when I do actually login after a large random number of attempts, my flight wallet seems to have short-changed me of one credit on my Ottawa City Pass!
When will this embarrassment of a website ever improve?
Since no one from AC.com support has sought fit to answer my Emails, I guess it's time for the concierges to kick in and help sort this mess out.
AC's IT really sucks big time!

I bought the a 10-credit Lat Pass when it first came out and AC ended up shortchanging me one flight as well and I haven't had the time or energy to fight for it after my first attempt.