Originally Posted by ETStar
if it works for me, then don't you think that maybe the issue lies with the configurations of browsers belonging to those who are unable to login? and yes, ac.com _still_ works for me, both browsers.
Nope, it seems to be account-related. The way I convinced the Indian tech support folks it wasn't related to my browser was to insist that they attempt to log on themselves with my account info. That turned a potential two-hour support call into only 20 minutes or so.