The latest update from this POS hotel (that is, Palace Of SanRafael)

Checked in several hours after making reservation. Nothing ready (no big deal, this often provides for the clerk giving even a better room). Clerk assigns room and gives key. He tries to engage in smalltalk - fine. I finally told him I wanted the 250 Starpoint amenity. This is the first notice that he had of Platinum status. He didn't try to look for a better room (I didn't ask, but the place appeared nearly empty). He was about to send us on our way again. I then asked about breakfast (plats are given comp buffet at the property). He then made the coupons. Went to use the computer in the morning - had to call the desk for a login code.

All-in-all, ok-enough FourPoints fare, but I'd take a HGI anyday over this property. At least they now have HSIA, although the signal was sporadic for a bit.