<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by lele14:
That would be your problem. Don't write to them about something like this. Call them. I have done it twice and, about 3-4 weeks later, new tags! 
</font>
Frankly, whether you write, email or call, a company should take care of their customers.
I don't have the time to spend on the phone because I am busy posting on FT.
------------------
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">"There are only two reasons to sit in the back row of an airplane:
Either you have diarrhea, or you're anxious to meet people who do."
Henry Kissinger</font>