I'm listening to the interview right now. Now if only this poor guy new we existed. He's certainly qualified. He knows all the catch words. Talking about plastic and real glasses. (must fly UA).

Some of us fly a lot and get to ride first class! We sit upfront because we have the miles!
You have to listen to this.
He talks about people comparing miles. (who? us? Ha Ha.
He's talking about romance up in the air. Baloney. All we talk about is get togethers, miles, and a steak dinner.

You get the idea.
I did send an e mail to Terry Gross at Fresh Air telling her about flyertalk. Maybe she should interview the Boss (Randy).

Later,
Dan