CDKGM: "...New systems can be like that until the folks who maintain them get used to the quirks...."
Having a problem with the new stuff is not surprising, imo (but is ironic ).
Everytime we install new system, or new version of the application, we keep the old one around to fall back on, just in case. I wonder if they every thought about keeping the old technology around for a while before switching to the new one?