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Old Jan 8, 2002 | 2:05 am
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DLSIZE
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Join Date: Jun 2000
Location: KEWR / SPG Plat, HH Diamond, DL Plat, ZE 5*, AA Plat, UA Nobody
Posts: 885
Total miles miscalculation?

I was on the phone with a rep just now about a bunch of things and while on, I noticed my balance since I last looked was higher. Since I was on hold a bit, I looked at the account summary. I won't use my actual totals, but I'll throw in numbers for examples.

Since the first of the year when I had an entry for -10 SMU credits (I am PM so no big deal), I had 100055 total miles in the account. (As mentioned it is actually much more, but it was just over an X00,000 mark so I remembered the number since I have never reached that level.

I looked to see what was new and had the following entries on 12/28/01 that just posted:

Hampton 100
MYOB promo 500
MYOB promo 500
MYOB promo 5000
MYOB promo 5000
MYOB promo 1000

12/17/01
Hilton 500

12/4/01
Hilton 500

Well my total went up to 101,155 - just 1100 miles...I am assuming from the three HHonors posts. THere was no overall increase for the 5 MYOB entries for 12,000 points.

Has this ever happened to anyone? The only thing I can think of is that those 12,000 points got added to the total on 12/28 but didn't show in the account detail section until now....and no they were not listed before....this was first time they showed up there. The agent was baffled and suggested I contact the SM Service Center during normal hours.

I am posting another thread on MYOB and the benefits in another thread if you want to look.
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