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Old Feb 1, 2006 | 11:56 am
  #36  
oklAAhoma
 
Join Date: Mar 2004
Location: OKC/DFW
Programs: AA EXP/2 MM
Posts: 9,999
Originally Posted by SirDomino
Operational Upgrade?
Sometimes when a flight is overbooked, the airline will move a pax (usually an elite) into a higher class of service at no charge. This is known as an operational upgrade or op-up.

It's a rare ocurrance nowadays, but it does still happen.
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