As I slither ever closer to OW (and away from SAA and *A), I am taking the first steps towards doing a couple of Circle Indian Ocean trips this year. Naturally Zimbabwe offers the best fares from where I sit so I enquired whether BA locally would compile the bookings for issuance in Harare but was told to contact them directly. After some trouble getting through on the phone and then getting my mails bounced back, this morning I finally got a working mail address and successfully mailed them the details for both trips.

In exactly 2 and a half hours I got the quotes with all my questions answered! I know others have been complimentary but I have to say I'm seriously impressed. :-:

BTW: Don't you think a sticky for e-mail addresses (and even contact names) of likely issuers of OWE's would be a terrific service on FT?