I'm trying to redeem a LAX-RNO ff ticket. The computer screen keeps coming up no flights. When I go to look to buy a ticket there are flights. Jut this just mean that there are no seats availble? In the past when that happened the screen gave me an opportunity to pay more miles and get an award ticket.
I'm trying to do this as a one way since I'm trying to book a multi city and trying to avoid the call center charge. Is it best just to pay the call center and let them handle it since it's a complicated itinarary?