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Thread: Compensation for long-haul seat break down
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Old Jan 31, 2006 | 6:57 pm
  #11  
roundtheworld
5M150 Countries Visited15 Years on Site
 
Join Date: Nov 2004
Location: US
Programs: LH and BA
Posts: 2,324
Originally Posted by guuzen
One of my hotel guests had seat in J break down on the way to BKK and TG is refusing or has not offered any compensation. Does someone have experience with such matter? What is usual. The seat was broke down completely, could not recline or rise leg rest, and no other seat was available. We have contacted our TG rep for the hotel but they were unhelpful as always.
My experience on LH and First Class is a compensation of 30.000 miles in the accoutn for non functioning Inflight video. considering thatthis is far more imporatn a cash reimbursemnt would be fair.

LH pays Euro 4500 for a down grade from F to C and 3000 for a down grade from C to Y. So I would assume something along those lines
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