One of my colleagues at work received a verbal warning from Aeroplan about the expiry of his miles when he was talking with them about using his 35,000 miles on something like the 34th month of inactivity.

He had no idea about this rule....and at least he gave credit to the agent for advising him of this.

[This message has been edited by Carioca Canuck (edited 06-24-2001).]