So I called MP to get flight credit for my original routing. ORD - SFO - PVG.

First time the agent wasn't so good and couldn't find my record (sad...very sad) and then wanted me to send in my original boarding passes. Since this is a pain as I am overseas, I decided to wait another day and call back.

Next call.
Agent checks with a supervisor and agrees to give me the credit for ORD - SFO - PVG, but very clearly insists that this is a one time exception and will not happen again and I only get flight credit for the route flown.

GRRRRR GRRRR GRRRRR

Doesn't matter that it was UA's fault with the mechanical that would have caused the misconnect

Doesn't matter that I specifically bought the ORD - SFO - PVG routing for the extra miles and the fact that I've done ORD - PVG before and its just a damn long flight for me and I like to break it up

One time exception she says...does this hold water? probably not but its still a pisser.