Originally Posted by Snoopyo
The Indian Tech support is fairly useless until you get to supervisor level and the useless natuare almost lost AC business in Dec..
Fortunately, I do not take no for an answer and finally get connected with tech support in Montreal 2-3 hours later...
I have been told by an AC reservation rep that if there were problems (non-flight pass) you can ask Indian technical support to put you through to Canadian reservations...
You can also dial the French tech support number which will get you through to Montreal (at least in my experience) right away.
And YOWser: If your problem is the same as everyone else's it isn't a browser configuration problem. Are you sure the "back door" doesn't work for you? It seems at least to allow everyone else to log on.