Originally Posted by YOWser
I don't have time to have a nice lady from India walk me thru my web browser config again. How long will this travesty continue? AC needs to post official notice of recognition of a problem and a schedule for resolution ASAP.
This is very amateurish behavior for a 21st century business!
Everyone with this problem should email tech support from the customer care section on the ac.com homepage. This has been going on for a week and we need to get more of their attention here. The lack of attention and horrible call center support is pretty disgracegful.