Too true. My son, who normally gets the warm chicken breast sandwich, misordered the other night and got roast turkey instead. When we got home I had to convince him that there was any meat in there at all. It was almost invisible and definitely tasteless.

I think the "oven-roasted" chicken breast, no cheese, all veggies, and a little mustard or ranch is the only way to go. I can never taste the paltry amount of cheese they put on there, so there's no point in eating it. And the cold cuts (roast beef, ham, turkey) all taste the same to me. The "sweet onion chicken teriyaki" or "Tuscan chicken" come out gloppy and soggy, especially if they stay in the bag for awhile. The Subway chicken Parmesan is terrible. I agree that Quiznos sandwiches come in more varieties and many taste better, but I find most of them too big, complex, soggy/moist and expensive.

Subway service quality is all about the individual franchisee. The store nearest to our house (about a mile) is always a mess: they're out of half the breads and some veggies, there is waste food littered everywhere, the soda machine is broken, one surly teenager behind the counter screwing the orders up, etc. We drive an extra 1.5 miles to a store run by a better owner.