Originally Posted by dcgators
Ticket number is a 13-digit number starting with "016" on the bottom of your ticket, under "document number". K8M296 is your record locator or reservation number.
You need the actual BP, paper ticket, e-ticket confirmation or e-receipt to get the ticket number.
What he said.
If you can't find your ticket number anywhere, then look at your CC statement. It should show it under the charge for that ticket, even if it was an award ticket.