Originally Posted by myrgirl
I agree and can understand this. It drives us crazy too when a passenger tells us how other places do things wrong; it shouldn't be that difficult.
When the Shoe Carnival came into play, I pointed out to the fine folks here in DEN how other airports don't do it.
DEN TSA boilerplate reply: "They're doing it wrong."
That became the standard reply at other airports too.
DEN is such a trendsetter.