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Old Jan 26, 2006 | 4:05 am
  #2  
christep
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Join Date: Jun 2002
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If the ticket says 30kg then the check-in did nothing wrong in billing you the extra. What is wrong is that no DONE4 should have a 30kg baggage allowance - it should be 2pcs. So the error is with whoever last re-issued the ticket for you. The check-in agent can only go with what's printed on the ticket, so don't blame them.
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