FlyerTalk Forums - View Single Post - What does a TA say when calling in for an UG ?
Old Jan 25, 2006 | 1:13 pm
  #14  
tcook052
A FlyerTalk Posting Legend
Community Builder
20 Years on Site
 
Join Date: May 2002
Location: YEG
Programs: HH Silver
Posts: 56,951
Originally Posted by Shareholder
While this cost saving may appear inconsequential to you, if 100K upgrades are processed, at about 2-minutes a call, that translates into a lot of both time and $ for AC.
Mine, ours, theirs; no wonder airlines are unlike other service/hospitaliity industries with such an attititude. Hotels and cruises are much better at recognizing in TA dealings that it is our client we are dealing with when adding requests or FFP, etc.
tcook052 is offline