Originally Posted by BOH
Agreed. As long as pax still fly with FR and their pax numbers continue to grow year-on-year, why change?. MO'L is on record as saying something like "If you don't like us, pi** off back to BA and pay 10 times as much for the tix if you want back-up planes, hotels, refreshment vouchers for delays" etc.
Well unfortunately for MO'L, the European Court takes a different view. You can have low fares and hotels, refreshment vouchers and compensation for delays.
Bring on the small claims.
