FlyerTalk Forums - View Single Post - aircanada.com/aeroplan.com - Experiences/Complaints/Issues
Old Jan 22, 2006, 7:05 pm
  #11  
airbus320
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Join Date: Mar 2000
Location: Southern Alberta
Posts: 20,550
Originally Posted by AftOf245
Yes, I am trying to book a ticket on my City Pass. I was trying to book a flight last night from YXU - YOW and could not log in. I talked to aircanda.com tech support who told me I had to talk to Aeroplan tech support who told me I had to talk to a lead at aircanada.com tech support This took me about an hour and a half. Since it was late and I needed some sleep I ended up booking a ticket as a guest.

Still not fixed. I do not have the time to spend 1,5 hours to 2 hours of people telling me its not there problem
I was told the same thing to help fix the problem. I can't believe how unuser friendly tech support is since it migrated offshore.
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