FlyerTalk Forums - View Single Post - Anyone else know DC call centre going to India, in 4 weeks ?
Old Jan 20, 2006 | 2:17 pm
  #10  
woodey
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Well last week it took me 4 calls to United's Indian call centre to make one simple booking. Each time I checked it online the booking had mistakes in it, apparently they didn't understand my (english) accent.

Moving the bmi call centre to India can't be good news.
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