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Thread: What is and who controls the Departure Management System (DMS)???
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Old Jan 20, 2006 | 9:30 am
  #4  
Axey
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Join Date: Jan 1999
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I'm positively shocked to hear of IAD RCC Matrons telling a customer to go take a hike. Especially on a C fare. Nice job, matrons.

I think a complete IAD staff replacement should be a condition of bankruptcy exit
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