FlyerTalk Forums - View Single Post - Anyone else know DC call centre going to India, in 4 weeks ?
Old Jan 20, 2006 | 9:10 am
  #4  
ByeByebmi
 
Join Date: May 2005
Programs: BD Blue Plus, BA, VG
Posts: 136
Originally Posted by MAN Flyer
Apologies if this has been posted elsewhere but it's the first I've heard. Speaking to them earlier today and they told me, said it was announced in December.

Seriously bad news if it is as the Sheffield lot have nearly always been great.
I have just switched my 'phone and broadband suppliers. The old supplier had its call centre in India. The calls were so scripted that it was impossible for the operator to actually deal with the problem. Too much
"I am not permitted to deal with your problem but is there anything else I can help you with."
"I am sorry that I have done nothing to deal with your problem. Thank you for being a valued customer"

I am not hopeful for bmi.
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