Originally Posted by RNE
It's
possible they were elites. FWIW, they were not seated anywhere near the elite seats. And it's statistically unlikely theses two tight-connection-worriers were also the very elites "most deserving" of an upgrade. That would be me and my friend, of course!
Haha. Did you contact CO about this? I'd be interested to see what (if anything) they say. Obviously if they handle it, the resolution will be internal. That being said, I think every CO elite should be mailed two vouchers for Hawaii as compensation for this travesty!
/sarcasm