Originally Posted by HeathrowGuy
What do you mean by excuses?
The cold truth is that no airline worth flying will EVER allow its frequent-flyer program to displace significant numbers of revenue pax with pax traveling on FF tickets. The golden rule is to never allow someone to fly for free if s/he would have otherwise paid for the ticket.
Well, apparently DL "tested" it either once or twice. See a thread I started in the DL forum within the last 24 hours.