Originally Posted by AAFA

This whole thread disturbs me.


That being said, while there are excuses for not providing predeparture items there is no excuse for providing a poor first class experience.

What disturbs me about this thread is that so many people have shifted their priorities so much in the last few years that they actually agree that first class is only about the seat size. I don't think I would have seen that sentiment on here 3 years ago.

I think that has to do with the fact that you guys spend so much time on airplanes that you have become jaded. When I feel myself going in that direction there is always someone in the cabin who is having their first first class experience that helps me to remember that first class should be a better experience than any other cabin on that airplane.

I agree with another poster who stated that they should just simply call it Big Seats and Little Seats if they truly feel that way in headquarters.

My stance is that First Class is about the seat but not only about the seat. There should be more attentive service and a better cabin experience than coach. One of the ways this can be accomplished is to bring back the curtain to give it some semblance, or illusion, of exclusivity like it used to have. Possibly another way is to come up with an upgrade program that recognizes miles flown as being worth more points than cereal box miles or credit card miles and charging more money for the difference. Maybe this could help them put back more amenities for everyone in the forward cabins.

Whatever the case, First Class should not simply mean a larger seat and to hell with a clean cabin, attentive stews, and good food and liquor.