Originally Posted by Brendan
Aw, William, now I feel guilty

! Some CSR may be reprimanded just so I can enjoy a measly extra 2000 *points.
There is no "may be" about it. Trust me when I say that they will be.
But thanks for helping us to tighten the screws a little more.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]