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Thread: The Mysterious Ways of KLM Customer Care
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Old Jan 16, 2006 | 3:47 am
  #12  
Cris L
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Join Date: Nov 2000
Location: Da Nang, Vietnam
Programs: Vietnam Airlines Lotusmiles Platinum
Posts: 2,426
Aaarrghh
Yesterday I received a response on a query I logged with NW on NWA.com on the 5th Jan 06 from Customer Care - LONMB <[email protected]>.

So 10 days for a webform response, with a simple query :
-------------------------
Could you please give me the actual departure and arrival times for
these flights ?
MSP - ORD 190 Jan03 2006
ORD - AMS KL612 Jan03 2006
ORD - AMS NW9900 Jan03 2006
Thank you
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