The check-in person launched into what sounded like a very practiced routine. I'm sure they get a nice little commission when they upsell like this. It is really sad that a corporation has to resort to "three card monty" to make money...And I don't know what contract said because they took from me when I returned the car.

I woke up at 5am that day so I wasn't very alert at that hour. I can expense the charge so it's no big deal. But $40 (with tax) to upgrade to a luxery car is hardly a deal...