Originally Posted by spampurse

I listen to that same hotline every week and I have no idea what you are talking about. I haven't listened to this week's hotline, but most the time it is talking about operational performance and occassionally he mentions how we are out-performing our competitors (which UAL is one, and yes we are out performing UAL in LOTS of areas), but most weeks it is more of an goal setting operational pep-talk than a UAL bash-fest like you describe.