FlyerTalk Forums - View Single Post - Now That's Customer Service!
View Single Post
Old Apr 16, 2001 | 10:55 am
  #2  
aqueouschief
 
Join Date: Mar 2001
Location: Boston, MA, USA
Posts: 359
Originally posted by cactuspete:
There has been a lot of discussion recently about airline lurkers and unofficial airline employee postings. And there are several companies that have employees posting in their official capacities. I just wanted to point out another - - wp, a Northwest WorldPerks marketing department employee who has been invaluable to many posters on the NW 10,000-mile Fly Free Faster promotion. NW oftentimes gets a bad rap. However, wp has gone above and beyond the call of duty, quickly answering many questions about the promo. See for example: http://www.flyertalk.com/forum/Forum35/HTML/001452.html

Thanks, wp!
I don't see why they shouldn't be doing this, airline professionals are the ones best equipped to answer questions!
aqueouschief is offline