I have found that when I can convince KLM in Amsterdam to give me the good seats, while those seats do not show up at nwa.com, when it comes time to do online check-in through the NW system I will get the KLM assigned seats.
I do, however, always call NW and have them cancel my NW system seat assignments before contacting KLM, so that no seats are shown at nwa.com. I've always thought that it's one thing if there is a seat in the KLM computer but none in the NW computer, but might be more of a problem if there are competing seat assignments at OLCI time - one in the NW system, and one in the KLM system.
Originally Posted by SFO voyageur
I called AMS and got good seats for upcoming flights, but they do not show up on the seatmap at NWA.com, instead it shows the seats that NW automatically assigned and the good seats up front are not even available for me to change to online even though I am a Plat.
The last time this happened I thought I could probably fix it when I did OLCI but no, it gave me the NW assigned seats on the boarding passes and not the seats I thought I reserved through KLM.
so just because you arrange everything by calling or e-mailing KLM don't be so sure that you will end up with those seats after all.....