Originally Posted by q
The reason I am asking, is because I get the impression that for me (as a PAX) an eTKT is bad in case someting unforeseen happens. In some particular cases the reservations staff cannot deal with an eTKT (e.g. to modify an itinerary), or they have to go through some trouble to do things which for a paper tkt would be straightforward?
Hmm. I'd be interested to know in what particular cases the staff is unable to handle an e-ticket. I've never run into that and I have been using them for as long as they have been an option.
For me the biggest advantage to an electronic ticket is that I can't lose the d@mn thing. I was always a disaster with paper tickets, so the introduction of eTKTs (as you call them) has saved me countless $$ in lost ticket fees.
Originally Posted by q
If the schedule is tight then the eTKT could mean I am not going to make it...
Huh? How do you figure that? If the schedule is tight, how will a paper ticket help you make the connection? The agents see exactly the same info no matter which kind of ticket you hold. I have been rebooked/rerouted due to late connections on countless e-tickets. And I have even had the airline hold the plane for me a few times, also with e-tickets.
Originally Posted by q
Please help me understand if this is generally true or just a wrong impression.
You definitely have the wrong impression. I would be very interested to learn how/why you came to believe that eTKTs are so problematic.
Cheers.
