FlyerTalk Forums - View Single Post - Ual.com electronic certs and horrible customer service
Old Jan 7, 2006 | 7:32 pm
  #11  
SanDiego1K
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Originally Posted by EmeraldCityFlyer
I assume that what I will have to do is book the ticket with the discount, and then request the upgrade through My Itineraries. Advice?
Yes, this is the process. You have to buy the ticket; then you can upgrade it. About five years ago, UA changed the system of allowing upgrades pre-purchase.
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