FlyerTalk Forums - View Single Post - Getting charged for 'complimentary' drinks at W?
Old Jan 7, 2006 | 6:39 am
  #5  
Mahalo
 
Join Date: Apr 2001
Location: New York, NY
Posts: 544
Originally Posted by jayer
Check your folio before you leave and correct at the desk when checking out? If multiple night stay, check online folio and handle earlier? Throw the bottle away in the hall?
The problem usually occurs when the charges on not on the initial invoice but billed after you leave. For example if a guest decided to consume something from the snack or mini-bar the morning they are checking out, it won't be reflected in the bill when checking out. Once the mini-bar is checked later that morning, the hotel then places the charges on the invoice or on a separate invoice.
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